EMSS 2014 Proceeding

Methodology for failure analysis in service processes through simulation

Authors:   Oroselfia Sánchez, Idalia Flores

Abstract

In this work we study the problem of determining the processes which cause delays in cementing services. Through the use of the Simio platform, a visual simulation model of basic cementing process is developed for different scenarios. Such scenarios are based on the number of orders of cementing services, the capacity of the cementing laboratory and the plant, as well as the number of resources available for the jobs. Multiple scenarios are tested, and their results help us to detect which part of the cementing process could cause delays in the completion of the jobs. Finally, based in these results, it is established the resources that the company needs, as well as the time required to complete a job.

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